Unlock the Full Potential
of Vacation Ownership
with Strategic Portfolio Management
Unlock the Full Potential of Vacation Ownership with Strategic Portfolio Management
Your Journey, Optimized
At Vacation Ownership Advisor (VOA), we provide B2B solutions designed to elevate the vacation ownership experience.
Trusted by
International Brands
Trusted by International Brands
What we do
Elevating Vacation Ownership Experience
At Vacation Ownership Advisor (VOA), we specialize in post-sale engagement and portfolio management for vacation ownership programs. Our B2B solutions help resorts, developers, and travel clubs enhance their owner experience, increase retention, and maximize membership value.
Through expert guidance, exclusive travel benefits, and proactive support, we ensure owners fully utilize their memberships, reducing cancellations and increasing satisfaction. Our tailored approach bridges the gap between ownership and experience, making vacation ownership more valuable for both owners and businesses.
Owner Engagement & Retention
At VOA, we go beyond traditional travel platforms by delivering proactive engagement strategies designed to maximize owner satisfaction and long-term retention. Our dedicated team ensures members feel confident in their ownership by providing personalized support, tailored travel solutions, and exclusive benefits. By bridging the gap between purchase and usage, VOA helps resorts and travel clubs increase renewal rates, reduce cancellations, and enhance the overall member experience—turning ownership into a lasting, valuable investment.
Strategic Portfolio Management
VOA provides a comprehensive approach to managing an entire travel portfolio, ensuring members maximize value across all aspects of their ownership. Our expert team assists with optimizing bookings, navigating exchange options, and strategically planning vacations to enhance usage and satisfaction. Beyond ownership, VOA helps members manage hotel, airline, and credit card reward programs, ensuring they get the best value on every trip. By offering solutions for booking travel outside their ownership, we reduce the frustration of limited availability and create seamless, stress-free travel experiences.
Exclusive Travel Benefits
VOA provides members with unparalleled access to exclusive travel benefits, ensuring they receive the best value from their ownership. Through our extensive network of top-tier travel partners, members enjoy deeply discounted rates on resorts, hotels, cruises, and more. Our personalized portfolio management enhances the experience by curating tailored travel options that align with their needs. Additionally, VOA helps members book travel options outside their ownership, reducing the chances of hearing, "Sorry, not available," and ensuring they always have exceptional vacation choices at their fingertips.
Seamless Post-Sale Support
VOA delivers proactive post-sale support to ensure members maximize their vacation ownership experience. From the moment a membership is activated, our dedicated team provides guidance, education, and hands-on assistance to enhance engagement and long-term satisfaction. We proactively assist with booking, navigating exchange options, and managing travel preferences, ensuring members always find the best options available. By offering continuous support beyond the initial sale, VOA strengthens member retention and increases the overall value of ownership.
Why Choose VOA
Post-Sale Focused, Not Upselling
The only brand in the vacation ownership industry 100% focused on post-sale member experience—not upselling. Our award-winning approach enhances retention, engagement, and long-term member satisfaction.
Award-Winning Service
Recognized with Best Consumer Product (2024, 2025) and Best Innovative Product (2022) for redefining post-sale engagement in vacation ownership.
Retention & Satisfaction Focused
Our strategies help reduce cancellations, enhance loyalty, and improve the overall owner experience, making ownership more valuable.
True Portfolio Management: Maximizing Ownership & Rewards
Comprehensive portfolio management that optimizes vacation ownership, hotel stays, airline rewards, credit card points, and membership benefits—maximizing value and savings.
Proactive Member Support
Unlike traditional providers, we follow up every 60 days, ensuring members actively use and enjoy their ownership.
AWARDs
Recognized Excellence in Vacation Ownership
At Vacation Ownership Advisor (VOA), we are honored to be recognized for industry-leading innovation in vacation ownership.
Our groundbreaking portfolio management service revolutionizes the post-sale experience, ensuring that members not only understand their ownership but also maximize its full potential. Unlike traditional models that prioritize sales, VOA focuses on bridging the gap between ownership and engagement, offering proactive support, exclusive travel benefits, and seamless concierge services. This member-first approach enhances satisfaction, drives usage, and delivers real value—creating a new standard in the industry.
By redefining post-sale service, VOA is helping resorts and travel clubs strengthen retention, increase renewals, and enhance long-term value. Our innovative model ensures that every member experiences a stress-free, rewarding journey, leading to higher engagement and lasting loyalty. As the vacation ownership industry evolves, VOA remains at the forefront, delivering solutions that put both members and businesses on the path to success.
Vacation Ownership Advisor (VOA) is honored to receive the 2024 Best Consumer Product Award, recognizing our commitment to enhancing the vacation ownership experience.
Our proactive portfolio management, exclusive savings, and world-class service empower travel clubs and developers to provide exceptional value to their members. By bridging the gap between ownership and engagement, we ensure members maximize their benefits and enjoy seamless travel experiences.
VOA is setting new industry standards for customer satisfaction, renewals, and lifetime value. Our award-winning approach combines innovative technology with personalized support, driving long-term success for both businesses and their members. This recognition solidifies our position as a trusted partner in redefining post-sale service in vacation ownership.
2025 Best Overall Company Under 100 Employees
Vacation Ownership Advisor has been honored as the Best Overall Company Under 100 Employees in 2025, a testament to our dedicated team, industry-leading innovation, and unwavering commitment to enhancing the vacation ownership experience.
This recognition highlights our ability to deliver exceptional portfolio management solutions, drive member engagement, and provide unparalleled service, proving that size doesn’t define impact—excellence does. As we continue to grow, our focus remains on setting new industry standards and creating long-term value for our partners and members. This award reinforces our mission to revolutionize post-sale support and redefine success in vacation ownership.
2025 Best Consumer Product Award – Back-to-Back Industry Recognition!
Vacation Ownership Advisor (VOA) is honored to win Best Consumer Product at the GNEX 2025 Vacation Industry Awards for the second year in a row. This award highlights our commitment to enhancing vacation ownership through proactive support and exceptional member value.
Winning back-to-back reflects our dedication to innovation and service excellence. VOA continues to set industry standards by ensuring members maximize their ownership while driving retention and satisfaction for resorts and travel clubs.
Best Industry Leader at GNEX 2025 - Jonathan Stoker - CEO
Vacation Ownership Advisor (VOA) proudly celebrates Jonathan Stoker, Founder & CEO, for being recognized as Best Industry Leader at the GNEX 2025 Vacation Industry Awards. This prestigious honor highlights his visionary leadership, dedication to innovation, and commitment to transforming the vacation ownership experience.
Under Stoker’s leadership, VOA has redefined post-sale engagement, providing proactive support, seamless member experiences, and exceptional value for resorts and travel clubs. This award solidifies his role as a driving force in the industry, ensuring long-term success for partners and members alike.
Revolutionizing Vacation Ownership—Maximizing Value, Enhancing Engagement, Driving Retention.
Your Journey, Optimized
VOA News & Updates
Why Social Media Presence and Positive Reviews Matter More Than Ever in Vacation Ownership
In Today’s Digital World, Perception Is Reality In the vacation ownership industry, the post-sale experience is just as critical as the sale itself. With social
Beyond Ownership: How Expanding Inventory Access Enhances Member Engagement and Retention
Beyond Ownership: How Expanding Inventory Access Enhances Member Engagement and Retention In today’s evolving travel landscape, vacation ownership is no longer just about “what you