VOA was established in November 2021. The headquarters is located in Las Vegas, Nevada. VOA was awarded the Best Innovation Award for the Travel Industry in February 2022 in Las Vegas at the GNEX Conference at the Wynn Hotel & Casino.
VOA is nominated for Best Customer Service and Best Membership Program in the Vacation Ownership Industry in 2023. The awards will be presented in San Diego at the GNEX Conference on March 5-7, 2023.
Vacation Ownership Advisor has solved a critical missing step in the vacation ownership industry sales process. How? By offering Vacation Ownership Portfolio Management.”TM”
We are a one-of-a-kind company in the vacation ownership industry. Our company bridges the gap for timeshare and trave club owners starting from the day of sale throughout the year.
VOA provides Vacation Ownership Portfolio Management for owners of all types of vacation ownership.
We ensure each member understands the value of their ownership and is provided the ability to work with an industry expert 365 days a year via phone, text, email, or video conference. Members may also book hotels worldwide when traveling outside their ownership while receiving cash-back rewards immediately for their stay, offering hundreds if not thousands of dollars of value per trip.
What is Vacation Ownership Portfolio Management By VOA?
By definition, Vacation Ownership Portfolio Management is the managing of one’s entire vacation ownership and travel portfolio.
A one-of-a-kind service that provides insight into the many benefits of one’s timeshare or travel club ownership. Including but not limited to understanding the value of their annual maintenance costs, ownership level benefits, and hotel, car, flight, and credit card travel reward programs.
Travel club members are provided real-time value and savings versus public platforms, such as Expedia and Hotels.com, throughout the year by email, text, and, most notably, by phone from the VOA Portfolio Management Team every month.
Vacation Ownership Portfolio Management provides year-round follow-up and customer engagement to decrease portfolio delinquency and post-rescission chargebacks.
Naturally, this increases owner upgrades, raises the level of owner satisfaction, and reduces the number of members searching on social media for answers or leaving negative feedback caused by a lack of understanding of their ownership and follow-up.
Vacation Ownership Portfolio Management by VOA fills the disconnect and void in the vacation ownership industry for timeshare and vacation club owners from the point of sale throughout the year.
Start offering Vacation Ownership Portfolio Management to your owners TODAY!
Waiting one more day can cost your company thousands of dollars and a lifetime of permanent negative comments on social media.
To schedule a call with VOA, call 888-752-0050 Extension 6 for partnership opportunities or email VOA at [email protected]
We understand our member’s needs, wants, and expectations. We are 100% customer service driven and provide each member with a customer relationship experience they deserve.
At Vacation Ownership Advisor, we limit the number of clients that each of our Portfolio Manager handles, guaranteeing that you receive the service you expect and deserve.
Jonathan Q. Stoker
Chief Executive Officer