Vacation Ownership Advisor

Vacation Ownership Advisor (VOA) logo featuring a blue globe encircled by bold white text
Partner with VOA

Privacy Policy

PRIVACY POLICY

Effective Date: March 17, 2025

1. Introduction

Welcome to Vacation Ownership Advisor (VOA). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.vacationownershipadvisor.com, engage with our services, or communicate with us.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.

2. Information We Collect

We collect the following types of information:

2.1. Personal Information (Provided by You)

When you interact with us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Payment Information (Processed Securely via Third-Party Payment Providers)
  • Travel Preferences & Membership Details
2.2. Automatically Collected Information

When you visit our website, we collect data through cookies and tracking technologies, including:

  • IP Address
  • Browser Type & Version
  • Device Information
  • Location Data (if enabled by your device settings)
  • Website Interaction Data (Pages Visited, Clicks, Session Duration, etc.)

For more details, refer to our Cookie Policy.

3. How We Use Your Information

We use your personal data for the following purposes:

✅ Service Delivery – To process bookings, manage memberships, and provide travel advisory services.
✅ Customer Support – To respond to inquiries, provide assistance, and improve your experience.
✅ Marketing & Promotions – To send exclusive deals, newsletters, and updates (you can opt-out anytime).
✅ Security & Fraud Prevention – To detect and prevent unauthorized access, fraud, and abuse.
✅ Legal Compliance – To meet regulatory requirements and enforce our policies.

 

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

4.1. Trusted Third-Party Service Providers

To deliver our services, we may share your data with:

  • Payment Processors (Stripe, PayPal, etc.)
  • Travel Booking Partners (Resorts, Airlines, Hotels, etc.)
  • Customer Support & CRM Platforms
4.2. Legal & Regulatory Authorities

We may disclose your information if required by law or to protect our legal rights.

4.3. Business Transfers

In case of a merger, acquisition, or sale, your data may be transferred to a new entity.

5. Data Protection & Security

We implement strict security measures to protect your personal information, including:
* Data Encryption – Secure storage and transmission of sensitive data.
* Access Controls – Restricted access to authorized personnel only.
* Regular Audits – Compliance with industry best practices for data protection.

Despite our efforts, no system is 100% secure, and we encourage you to use strong passwords and safeguard your account details.

6. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access & Correction – Request a copy of your data or correct inaccuracies.
  • Data Deletion – Request removal of your personal information from our systems.
  • Opt-Out of Marketing – Unsubscribe from promotional emails anytime.
  • Cookie Preferences – Manage your cookie settings via your browser.

To exercise your rights, contact us at [email protected].

7. International Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States and other jurisdictions. We comply with applicable data protection laws to ensure your privacy is safeguarded.

8. Retention of Data

We retain your information only for as long as necessary to:

  • Fulfill our contractual obligations.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce agreements.

After this period, your data is securely deleted.

9. Third-Party Links & Services

Our website may contain links to third-party sites (e.g., partner travel providers). We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

10. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date”. If significant changes occur, we will notify you via email or website notice.

Last Updated: March 17, 2025

11. Contact Us

For any questions or requests regarding this Privacy Policy, please contact us:

📧 Email: [email protected]
📍 Address: 8275 South Eastern Ave Suite 200, Las Vegas, Nevada, 89123