Greetings from Vacation Ownership Advisor (VOA) – your partner in maximizing customer satisfaction and profitability in the travel club industry!
👥 We’d love to share a recent success story with AMS Escapes, who utilize our services as a part of their ARRIVIA product offering. In the last week of May, AMS Escapes experienced 7 new member sales within three days. We worked closely with AMS to provide a seamless follow-up process, conducting welcome calls, setting up member logins, and delivering valuable platform benefits through ZOOM calls.
❗ However, 14 days into their journey, one member expressed concerns about finding value and decided to cancel their agreement. VOA promptly stepped in, capitalizing on the strong relationships built over the preceding weeks. Despite initial unresponsiveness, our member-focused approach led to a successful ZOOM meeting where we addressed all the member’s concerns.
😊 The result? Initially, on the verge of demanding a refund and calling their credit card company, the member emerged satisfied and grateful. They promptly called off the cancellation and decided to continue with the program. As of today, all 7 new AMS members are engaged, happy, and eager to utilize the program’s benefits!
💰 Let’s talk numbers. For our services, AMS Escapes paid VOA a total of $1,470. However, the sales value under potential threat was $7,000.
By securing this sale, VOA provided a net gain to AMS Escapes of $5,530. Imagine this value scaled across 100 or even 500 more sales – the potential growth is remarkable.
🤝 By integrating VOA into your travel club, you’re not just adding a service but an extension of your brand that works tirelessly to
safeguard your member relations and sales value. We stand as your ally, ensuring every member sees the value in your offerings and stays onboard.
✨ Are you ready to amplify your travel club success with VOA? Let’s connect to create happy, engaged members and drive profitability together!
Contact VOA at: [email protected]
