Vacation Ownership Advisor

Why Relationships Come Before Results in Vacation Ownership Presentations

VOA Worldwide 2025 Luxury Lifestyle Award Winner – Best Vacation Ownership Advisor, featuring a traditional figure in ceremonial dress walking through the vibrant red torii gates of Japan, with the words “Think VOA” above.

In the world of vacation ownership, first impressions are everything. But too often, sales professionals rush into presentations focused solely on the product — overlooking the most critical part of the process: the person sitting in front of them. At Vacation Ownership Advisor, we believe that the key to a successful presentation isn’t a polished […]

Building a Powerful Travel Club Brand: A Blueprint for Lasting Success

A hand with red-painted nails holds a black tag against a bright red background, with the handwritten message “Where customers matter.”

Building a Powerful Travel Club Brand: A Blueprint for Lasting Success In today’s digital-first world, launching your own travel club brand is more than just selling vacation packages or memberships — it’s about crafting a memorable, credible, and engaging brand experience that resonates with your audience for years to come. At Vacation Ownership Advisor (VOA), […]

The Power of Post-Sale Support in the Vacation Ownership Industry

A sleek, crystal-clear GNEX 2025 Vacation Industry Award for Best Consumer Product, displayed against a dark background.

The Power of Post-Sale Support in the Vacation Ownership Industry The vacation ownership and timeshare industry is filled with a wide range of programs, benefit levels, exchange platforms, and third-party services. Many of these are designed to enhance the member’s experience by offering more flexibility, greater access to inventory, and expanded usage options across global […]

Setting the Right Expectations: How VOA Helps Partners Deliver a Five-Star Experience Every Time

A hand holding a white plaque with the message "We appreciate your business!" against a vibrant yellow background.

Setting the Right Expectations: How VOA Helps Partners Deliver a Five-Star Experience Every Time In today’s vacation ownership industry, setting clear expectations isn’t just best practice—it’s mission-critical. At Vacation Ownership Advisor (VOA), we don’t replace your platform—we enhance it. Our role is simple: to support our B2B partners in delivering a higher level of service, […]

Why Social Media Presence and Positive Reviews Matter More Than Ever in Vacation Ownership

Icons of Facebook, LinkedIn, Twitter, Instagram, and other social media apps on a smartphone screen—highlighting the role of digital engagement in vacation ownership.

In Today’s Digital World, Perception Is Reality In the vacation ownership industry, the post-sale experience is just as critical as the sale itself. With social media and online reviews now central to decision-making, your company’s digital presence can directly influence a member’s confidence—or hesitation—before and after they buy. At Vacation Ownership Advisor (VOA), we’ve seen […]

Beyond Ownership: How Expanding Inventory Access Enhances Member Engagement and Retention

Friendly customer support agent with headset smiling at her desk, offering personalized travel assistance.

Beyond Ownership: How Expanding Inventory Access Enhances Member Engagement and Retention In today’s evolving travel landscape, vacation ownership is no longer just about “what you own”—it’s about what you can access. At VOA (Vacation Ownership Advisor), we believe that enhancing the post-sale experience is the key to deepening loyalty, driving engagement, and ultimately, increasing long-term […]

Bridging the Post-Sale Gap: How VOA Is Redefining the Vacation Ownership Experience

Mother lifting child at sunset by the ocean, symbolizing family travel moments and the emotional value of vacation ownership.

Bridging the Post-Sale Gap: How VOA Is Redefining the Vacation Ownership Experience IntroductionThe vacation ownership industry has long focused on the sales process—educating prospective buyers, showcasing resorts, and closing deals. But what happens after the contract is signed? For many owners, the answer is silence. The post-sale journey is often filled with confusion, underutilized benefits, […]

Why Association Memberships Matter: Building Trust in the Digital Age of Vacation Ownership

CRTA Canadian Resort & Travel Association logo

Trust Matters: Why CRTA and Industry Association Memberships Are Essential in Today’s Digital Age In the digital age, where every brand and experience can be Googled in seconds, credibility and reputation are everything — especially in the vacation ownership and timeshare industry. As trusted advisors to vacation ownership members, VOA believes that affiliation with respected […]