The Value of Understanding Your Maintenance Fee: How VOA Reframes the Ownership Experience
Reframing the Conversation Around Fees It’s easy for members to view maintenance fees as a cost. But with the right guidance, they come to understand it as a gateway to exceptional travel value. VOA doesn’t just tell owners they’re getting great value — we show them, clearly and consistently. That positive shift in perception can […]
The Power of Proactive Customer Service in the Vacation Ownership Industry
Redefining Support in a Fast-Moving Travel World In today’s digital-first world, vacation ownership members expect more than reactive service. They demand fast answers, personalized guidance, and consistent follow-up. That’s where proactive customer service in vacation ownership makes all the difference—and why it’s at the heart of everything we do at Vacation Ownership Advisor (VOA). What […]
We’re Live!
Welcome to Vacation Ownership Advisor (VOA) At Vacation Ownership Advisor, we’re thrilled to announce the official launch of our website and service platform—a major milestone in our journey to reshape the post-sale experience in the vacation ownership industry. For far too long, vacation owners have felt lost after the sale—without guidance, overwhelmed by platforms, and […]