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Vacation Ownership Advisor

Voices of Vacation Ownership™ at GNEX Nashville 2026

Gaetan Babin, President and CEO of CRTA, featured in a promotional banner for the Voices of Vacation Ownership™ Podcast at GNEX Nashville 2026 at the JW Marriott Nashville.

The vacation ownership industry is entering a new era—one defined by transparency, collaboration, and thought leadership. At the center of that momentum is the Voices of Vacation Ownership™ Podcast, hosted by Gaetan Babin, President & CEO of CRTA. This year, a major focus for the industry is the upcoming GNEX Nashville 2026 event. As the […]

The Future of Vacation Ownership: Building a Better Industry, Together

Interracial couple standing together at a luxury oceanfront resort, watching the sunset over an infinity pool and beach, symbolizing the future of vacation ownership and shared travel experiences.

The vacation ownership industry is evolving—and that’s a good thing. As we look ahead, it’s worth considering the Future of Vacation Ownership and how new trends may shape the industry. For decades, vacation ownership has given millions of families access to unforgettable travel experiences, consistent accommodations, and long-term value. At the same time, the industry […]

Why Relationships Come Before Results in Vacation Ownership Presentations

VOA Worldwide 2025 Luxury Lifestyle Award Winner – Best Vacation Ownership Advisor, featuring a traditional figure in ceremonial dress walking through the vibrant red torii gates of Japan, with the words “Think VOA” above.

In the world of vacation ownership, first impressions are everything. But too often, sales professionals rush into presentations focused solely on the product — overlooking the most critical part of the process: the person sitting in front of them. At Vacation Ownership Advisor, we believe that the key to a successful presentation isn’t a polished […]

Beyond Ownership: How Expanding Inventory Access Enhances Member Engagement and Retention

Friendly customer support agent with headset smiling at her desk, offering personalized travel assistance.

Beyond Ownership: How Expanding Inventory Access Enhances Member Engagement and Retention In today’s evolving travel landscape, vacation ownership is no longer just about “what you own”—it’s about what you can access. At VOA (Vacation Ownership Advisor), we believe that enhancing the post-sale experience is the key to deepening loyalty, driving engagement, and ultimately, increasing long-term […]