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Vacation Ownership Advisor

Voices of Vacation Ownership™ at GNEX Nashville 2026

Gaetan Babin, President and CEO of CRTA, featured in a promotional banner for the Voices of Vacation Ownership™ Podcast at GNEX Nashville 2026 at the JW Marriott Nashville.

The vacation ownership industry is entering a new era—one defined by transparency, collaboration, and thought leadership. At the center of that momentum is the Voices of Vacation Ownership™ Podcast, hosted by Gaetan Babin, President & CEO of CRTA. This year, a major focus for the industry is the upcoming GNEX Nashville 2026 event. As the […]

Raising the Standard in Vacation Ownership Post-Sale Service

Vacation ownership advisor meeting with owners in a refined resort setting, demonstrating transparency, proactive post-sale support, and ongoing owner education.

The vacation ownership industry has reached an inflection point. For decades, the focus has leaned heavily toward acquisition—presentations, contracts, and closing the sale. Yet the long-term health of our industry does not depend on what happens before the sale. It depends on what happens after. At Vacation Ownership Advisor (VOA), we believe that transparency, owner […]

The Vacation Ownership Industry Has Changed — And Members Finally Benefit

Bold graphic stating “That era is over” highlighting the vacation ownership industry’s shift toward proactive post-sale care led by Vacation Ownership Advisor.

For decades, the vacation ownership industry followed a familiar pattern. A member purchased.Paperwork was signed.And then… silence. What came after the sale was often confusion, frustration, and uncertainty. Members were left to navigate their ownership alone, trying to understand complex systems, benefits, and rules without guidance or support. That era is over. Today, the industry […]

Live Better with VOA

A stylish VOA Worldwide promotional image divided into three panels — New York City’s skyline with the Empire State Building, a tropical beach with a palm tree, and a luxury cruise ship at sea. The text “Live Better with VOA” appears across the center, symbolizing luxury, travel, and lifestyle freedom.

In today’s world, travel isn’t just about where you go — it’s about how you experience it. At Vacation Ownership Advisor (VOA), we’ve redefined what it means to be a member. Our philosophy is simple: your ownership, points, or memberships should work harder for you — delivering more value, more savings, and more unforgettable experiences. […]

Important Member Update: Ending Our Partnership with Spartan Vacations & Apollo Destinations

Effective May 1st, 2025, Vacation Ownership Advisor (VOA) is no longer in partnership with Spartan Vacations or Apollo Destinations. This decision was not made lightly. Over the past year, VOA provided extensive support to members who were introduced to us by these companies—including customer service, concierge bookings, and full portfolio management. Unfortunately, due to non-payment […]

Maximizing the Value of Annual Maintenance Fees: Why 2.5x ROI Should Be Your Baseline

Crisp US $100 bill symbolizing financial value and return on investment

Maximizing the Value of Annual Maintenance Fees: Why 2.5x ROI Should Be Your Baseline In today’s vacation ownership landscape, understanding the true value behind annual maintenance fees is essential — not just for members, but for the resorts and developers supporting them. At VOA (Vacation Ownership Advisor), we believe that owners should never settle for […]