The Competitive Advantage of Proactive Follow-Up, Customer Service, and Member Engagement in Travel Membership Businesses
In today’s travel and membership economy, the difference between growth and decline is no longer product—in fact, it often comes down to delivering exceptional customer service. It is experience. More specifically, it is how consistently a company delivers proactive follow-up, exceptional customer service, and meaningful member engagement. Businesses that understand this are scaling.Those that do […]
The Travel Club Industry Needs Accountability — And the Time for Change Is Now
If the vacation ownership industry truly wants to repair the reputation of the travel club industry, meaningful change must begin with regulation and accountability. Today, virtually anyone can launch a white-label travel club. There is little to no vetting, no oversight, and often no responsibility for what is promised on sales floors. As a result, […]
White-Label Travel Clubs: What Owners and Buyers Must Check Before Joining
Joining a travel club should open doors—not raise questions about legitimacy, transparency, or accountability. This is especially important when considering white-label travel clubs, which offer customized solutions under your own brand. Yet many buyers still enroll through temporary white-label travel clubs sold at roadshow presentations. These sales environments are often exciting, fast-paced, and filled with […]
Why the Travel Club Industry Needs Regulation — And How VOA Is Leading the Future
The travel club sector is one of the fastest-growing segments of the vacation ownership and lifestyle travel industry. Yet despite its size and influence, it remains one of the least regulated and most misunderstood areas in all of travel. While the traditional timeshare world has well-defined laws, consumer protections, rescission periods, licensing requirements, and compliance […]
How Vacation Ownership Advisor Elevates Member Value Through Strategic Travel Portfolio Management
In today’s competitive vacation-ownership and travel-club landscape, member expectations are higher than ever. Travel Portfolio Management is essential to meeting these high expectations. Travelers want more than discounted weeks and standard benefits—they want real value, strategic guidance, and access to opportunities they would never find on their own. This is where Vacation Ownership Advisor (VOA) […]
Why Proactive Customer Service and Portfolio Management Are Redefining the Future of Vacation Ownership
Exploring the future of vacation ownership reveals a need for change in longstanding practices. For decades, the vacation ownership industry has operated with a familiar pattern:high-energy sales, minimal post-sale engagement, and owners left to navigate complex programs on their own. That era is ending. Across the industry, developers are recognizing that the true driver of […]
How Strategic Travel Education Creates Stronger Owners, Higher Retention & Real Post-Sale Value
A B2B Insight from Vacation Ownership Advisor (VOA Worldwide), focusing on Strategic Travel Education. In today’s vacation ownership landscape, the competition isn’t just about product features, points charts, or destination options—it’s about ongoing value. Owners expect more. Developers are pressured to reduce cancellations, increase engagement, and protect lifetime customer value. Despite various innovative strategies, the […]
Vacation Ownership Advisor Announces Exclusive Partnership with Ben Komenkul of Ben’s Big Deal — Giving Members More Power, More Value, and Smarter Travel Than Ever Before
At Vacation Ownership Advisor, our mission has always been simple:Help our members travel better, save more, and get the absolute most out of their ownership and travel benefits. Discovering deals like Ben’s Big Deal can be a game-changer for maximizing those benefits. Today, we’re excited to announce something that will take your travel experience to […]
Enhancing the Post-Sale Experience: How VOA Elevates Value for Interval International Members
A Smarter Way for Resorts to Strengthen Owner Satisfaction In today’s competitive vacation ownership industry, resorts and developers face one of their biggest challenges after the sale — ensuring that owners understand, use, and value what they’ve purchased. Bridging the gap between signing and long-term engagement is crucial to strengthen satisfaction. This approach avoids frustration, […]
Honoring Our Heroes: A Veterans Day Tribute from Vacation Ownership Advisor
Celebrating Service, Freedom, and the Spirit of Exploration Every November 11th, America pauses to honor the men and women who have worn the uniform of the United States Armed Forces. At Vacation Ownership Advisor (VOA), we join the nation in paying tribute to the courage, dedication, and sacrifices of our veterans. These brave individuals protect […]