Why Do So Many Travel Clubs Keep Changing Their Names?
In recent years, there’s been a noticeable trend in the travel club industry: new companies rapidly emerging—only to rebrand or change names just months later. Often, this happens after a wave of negative reviews, poor customer experiences, or unmet promises. From the outside, it might just seem like another business decision. But for members who […]
Seamless Integration That Drives Retention: Why Leading Resorts Choose VOA
In today’s competitive vacation ownership landscape, member experience doesn’t end at the point of sale — it begins there. The difference between short-term satisfaction and long-term retention lies in how effectively your owners are engaged and supported after their purchase. That’s where Vacation Ownership Advisor (VOA) comes in. As the industry’s first and only Vacation […]
The Power of Post-Sale Support in the Vacation Ownership Industry
The Power of Post-Sale Support in the Vacation Ownership Industry The vacation ownership and timeshare industry is filled with a wide range of programs, benefit levels, exchange platforms, and third-party services. Many of these are designed to enhance the member’s experience by offering more flexibility, greater access to inventory, and expanded usage options across global […]
Bridging the Gap in Vacation Ownership: The Power of VOA Post-Sale Portfolio Management
Bridging the Gap in Vacation Ownership: The Power of VOA Post-Sale Portfolio Management How can we truly expect new or even long-time vacation ownership members to fully understand the ins and outs of an industry that experts spend their careers mastering — all in a 90-minute presentation? The truth is, we can’t — and we […]