Training & Sales Support
About Training & Sales Support
Empowering Your Team for Success
At Vacation Ownership Advisor (VOA), we believe that well-trained teams lead to stronger sales, higher conversions, and better member satisfaction. That’s why we offer comprehensive training and sales support for resorts, travel clubs, and vacation ownership companies—equipping your team with the tools, knowledge, and confidence they need to succeed.
From initial onboarding to ongoing coaching, our experts provide tailored training sessions covering ownership optimization, member engagement strategies, and effective sales techniques. We also support your team with custom sales materials, live scripts, objection handling, and value-driven messaging designed to align with your brand and boost performance.
Whether you’re launching a new product or looking to elevate your existing sales process, VOA’s hands-on support ensures your team is prepared to communicate value, build trust, and close more deals. With ongoing access to resources and responsive guidance, your staff can focus on delivering exceptional experiences that drive retention and growth.
Graphics Design
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Website Building
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Cloud Services
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Integration Services
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Why Choose Vacation Ownership Portfolio Management Exclusively by VOA?
Exclusive Vacation Ownership Management
Maximizing ownership value with expert portfolio management, exclusive savings, and seamless member engagement.
Unmatched Expertise in Ownership Optimization
VOA is the only brand in the industry 100% dedicated to post-sale member experience, ensuring owners get the maximum value from their vacation ownership. Our expert team helps members strategically use and enhance their travel benefits.
Proactive Engagement for Long-Term Retention
Unlike traditional models, VOA follows up with members every 60 days, providing personalized assistance, travel planning, and benefit optimization. This drastically increases engagement, reduces cancellations, and enhances long-term satisfaction.
Exclusive Access to Member-Only Rates
Maximizing ownership value with expert portfolio management, exclusive savings, and seamless member engagement. Giving members more options outside their ownership to enhance their experience, VOA provides exclusive travel pricing not found on Expedia or other public platforms. Our customized travel solutions include hotel stays, resort bookings, cruises, and more—maximizing ownership benefits beyond the traditional offerings.
A Seamless, White-Glove Member Experience
We take care of everything post-sale, acting as a concierge and portfolio manager to ensure owners never feel lost or underutilized. From first-time buyers to long-term owners, our hands-on approach ensures every member gets the full value of their investment.
Additional
Extra Services by VOA
Website Development & Optimization
Build a professional, user-friendly platform that enhances the online experience for members.
Social Media Management
Strengthen your brand presence with targeted social media strategies that engage and attract your audience.
SEO Optimization & Digital Marketing
Improve search rankings and drive organic traffic to your business with tailored SEO strategies.
Custom CRM Integration & Member Support
Ensure seamless communication with a customized CRM system designed for vacation ownership.
Unmatched Expertise in Ownership Optimization
VOA is the only brand in the industry 100% dedicated to post-sale member experience, ensuring owners get the maximum value from their vacation ownership. Our expert team helps members strategically use and enhance their travel benefits.
Content Creation & Video Marketing
Develop engaging visuals, blogs, and promotional materials to captivate your audience.
Payment Assistance & Credit Card Processing Solutions
Secure the right payment processor tailored to your business needs, ensuring smooth transactions and financial efficiency.
Training & Sales Support
Equip your sales teams with expert strategies to boost conversions and improve the post-sale experience.