At Vacation Ownership Advisor (VOA), we specialize in ownership optimization, ensuring that members get the highest value from their vacation ownership. Our approach goes beyond standard customer service—we provide proactive guidance, strategic insights, and hands-on support to help members fully utilize their ownership benefits.
Through personalized portfolio management, expert consultation, and seamless concierge services, we help members navigate resort weeks, exchange programs, reward points, and exclusive travel perks. Our focus on education, engagement, and retention ensures that members stay active, satisfied, and eager to renew year after year.
By partnering with VOA, resorts and travel clubs can increase usage rates, reduce cancellations, and boost long-term loyalty, all while delivering an exceptional ownership experience. Our expertise in vacation ownership optimization sets a new standard in the industry—ensuring that both members and partners thrive.
Maximizing ownership value with expert portfolio management, exclusive savings, and seamless member engagement.
VOA is the only brand in the industry 100% dedicated to post-sale member experience, ensuring owners get the maximum value from their vacation ownership. Our expert team helps members strategically use and enhance their travel benefits.
Unlike traditional models, VOA follows up with members every 60 days, providing personalized assistance, travel planning, and benefit optimization. This drastically increases engagement, reduces cancellations, and enhances long-term satisfaction.
Maximizing ownership value with expert portfolio management, exclusive savings, and seamless member engagement. Giving members more options outside their ownership to enhance their experience, VOA provides exclusive travel pricing not found on Expedia or other public platforms. Our customized travel solutions include hotel stays, resort bookings, cruises, and more—maximizing ownership benefits beyond the traditional offerings.
We take care of everything post-sale, acting as a concierge and portfolio manager to ensure owners never feel lost or underutilized. From first-time buyers to long-term owners, our hands-on approach ensures every member gets the full value of their investment.
Build a professional, user-friendly platform that enhances the online experience for members.
Strengthen your brand presence with targeted social media strategies that engage and attract your audience.
Improve search rankings and drive organic traffic to your business with tailored SEO strategies.
Ensure seamless communication with a customized CRM system designed for vacation ownership.
VOA is the only brand in the industry 100% dedicated to post-sale member experience, ensuring owners get the maximum value from their vacation ownership. Our expert team helps members strategically use and enhance their travel benefits.
Develop engaging visuals, blogs, and promotional materials to captivate your audience.
Secure the right payment processor tailored to your business needs, ensuring smooth transactions and financial efficiency.
Equip your sales teams with expert strategies to boost conversions and improve the post-sale experience.