Important Member Update: Ending Our Partnership with Spartan Vacations & Apollo Destinations
Effective May 1st, 2025, Vacation Ownership Advisor (VOA) is no longer in partnership with Spartan Vacations or Apollo Destinations. This decision was not made lightly. Over the past year, VOA provided extensive support to members who were introduced to us by these companies—including customer service, concierge bookings, and full portfolio management. Unfortunately, due to non-payment […]
How to Help Your Owners Unlock the Full Potential of Their Vacation Ownership
In the vacation ownership industry, member satisfaction doesn’t end at the point of sale—it’s only just beginning. The most successful clubs and resorts today understand that true value is delivered post-sale, by helping owners maximize their usage, understand their benefits, and experience the full potential of their ownership. At Vacation Ownership Advisor (VOA), we specialize […]
Why Do So Many Travel Clubs Keep Changing Their Names?
In recent years, there’s been a noticeable trend in the travel club industry: new companies rapidly emerging—only to rebrand or change names just months later. Often, this happens after a wave of negative reviews, poor customer experiences, or unmet promises. From the outside, it might just seem like another business decision. But for members who […]
Seamless Integration That Drives Retention: Why Leading Resorts Choose VOA
In today’s competitive vacation ownership landscape, member experience doesn’t end at the point of sale — it begins there. The difference between short-term satisfaction and long-term retention lies in how effectively your owners are engaged and supported after their purchase. That’s where Vacation Ownership Advisor (VOA) comes in. As the industry’s first and only Vacation […]
Beyond the Login: Why Every Travel Club Brand Needs a Professional Website
In today’s competitive travel and timeshare landscape, having a simple landing page with a member login is no longer enough. For brands that are serious about retention, trust-building, and long-term growth, a professional, high-functioning website is an essential tool—not an optional upgrade. At Vacation Ownership Advisor (VOA), we work with dozens of developers, clubs, and […]
Why Relationships Come Before Results in Vacation Ownership Presentations
In the world of vacation ownership, first impressions are everything. But too often, sales professionals rush into presentations focused solely on the product — overlooking the most critical part of the process: the person sitting in front of them. At Vacation Ownership Advisor, we believe that the key to a successful presentation isn’t a polished […]
Building a Powerful Travel Club Brand: A Blueprint for Lasting Success
Building a Powerful Travel Club Brand: A Blueprint for Lasting Success In today’s digital-first world, launching your own travel club brand is more than just selling vacation packages or memberships — it’s about crafting a memorable, credible, and engaging brand experience that resonates with your audience for years to come. At Vacation Ownership Advisor (VOA), […]
The Power of Post-Sale Support in the Vacation Ownership Industry
The Power of Post-Sale Support in the Vacation Ownership Industry The vacation ownership and timeshare industry is filled with a wide range of programs, benefit levels, exchange platforms, and third-party services. Many of these are designed to enhance the member’s experience by offering more flexibility, greater access to inventory, and expanded usage options across global […]
Bridging the Gap in Vacation Ownership: The Power of VOA Post-Sale Portfolio Management
Bridging the Gap in Vacation Ownership: The Power of VOA Post-Sale Portfolio Management How can we truly expect new or even long-time vacation ownership members to fully understand the ins and outs of an industry that experts spend their careers mastering — all in a 90-minute presentation? The truth is, we can’t — and we […]
Setting the Right Expectations: How VOA Helps Partners Deliver a Five-Star Experience Every Time
Setting the Right Expectations: How VOA Helps Partners Deliver a Five-Star Experience Every Time In today’s vacation ownership industry, setting clear expectations isn’t just best practice—it’s mission-critical. At Vacation Ownership Advisor (VOA), we don’t replace your platform—we enhance it. Our role is simple: to support our B2B partners in delivering a higher level of service, […]