Terms And Conditions | Vacation Ownership Advisor

TERMS AND CONDITIONS

Vacation Ownership Advisor operates this website. Throughout the site, the terms “we,” “us,” and “our” refer to Vacation Ownership Advisor. Vacation Ownership Advisor offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and or purchasing something from us, you engage in our “Service.” You agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and or available by hyperlink.

These Terms of Service apply to all site users, including without limitation, users who are browsers, vendors, customers, merchants, and or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on woo-commerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Welcome to Vacation Ownership Advisor! By accessing or using our services, including but not limited to our website, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. It should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely information sources. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify this site’s contents at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. According to our Return Policy, these products or services may have limited quantities and are subject to return or exchange only.

We have made every effort to display the colors and images of our products that appear at the store as accurately as possible. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations, or conditions of any kind and any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

In the future, we may also offer new services and or features through the website (including the release of new tools and resources). Such new features and or services shall also be subject to these Terms of Service.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation, (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that we may remove the service for indefinite periods or cancel the service at any time without notice to you from time to time.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Vacation Ownership Advisor, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law in such states or jurisdictions.

SECTION 15 – SEVERABILITY

Suppose any provision of these Terms of Service is determined to be unlawful, void, or unenforceable. In that case, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Continued use of or access to our website or the service following the posting of changes to the Terms of Service constitutes acceptance of those changes.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use the service, or access the service or any contact on the website through which the service is provided without express written permission by us. The headings used in this agreement are inluded for convenience only and will not limit or otherwise affect these Terms.

SECTION 4 – TERMINATION; COMPENSATION CONTINUATION

Either party hereto shall have the right to terminate this Agreement in the event of a breach by the other party if such breach continues uncured for ten (10) days after the breaching party is given written notice thereof by the non-breaching party. The election by the Member to terminate this Agreement shall not deem an election of remedies, and all other remedies provided by this Agreement or available at law or in equity shall not survive any such termination. If the Member terminates the Consulting Services at any time, the Consultant will be eligible to receive his remaining compensation owed hereunder for the remainder of the consulting term. If the Member terminates VOA Services within less than sixty (60) days of the next auto-renew payment, the Member will be responsible for paying the annual fee for the upcoming term.

Cancellations are only accepted in writing 60 business days before the end of the membership term. If the payment of the annual $249 is unable to be processed for any reason such as “Insufficient funds, Expired card, Stolen or lost card, Invalid card, or Do not honor status and the Member has not provided written cancelation five business days before the end of the trial period date, the Member assumes responsibility for the annual payment to VOA of $249.00 and a $100.00 late fee. A $100.00 late fee will be assessed in the case of any late payment. VOA may send delinquent member accounts to collections for failure to make payment and not provide a written cancelation five days before the end of their trial period. No refunds are provided once the membership is activated.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or order in our sole discretion. These restrictions may include orders placed by or under the same customer account, the same credit card, and orders that use the same billing and or shipping address. If we change to or cancel an order, we may notify you by contacting the e-mail and or billing address/phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy. We do not warrant and will not have any liability or responsibility for third-party materials or websites or any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party’s policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 – PERSONAL INFORMATION

Our Privacy Policy governs your submission of personal information through the store. Please view our Privacy Policy.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions outlined in terms of Service, you are prohibited from using the site or its content

for any unlawful purpose;
to solicit others to perform or participate in any illegal acts;
to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or any related website, other websites, or the Internet;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or
to interfere with or circumvent the service’s security features or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Vacation Ownership Advisor and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed under the laws of Las Vegas, NV, 89146, United States.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected]

Vacation Ownership Advisor Team

Cancellation Policy

VOA Membership Cancellation Policy

At Vacation Ownership Advisor (VOA), we strive to offer flexible and tailored services that meet the unique needs of our members. We understand that circumstances change, and with that, the need for a clear cancellation policy arises. Please note the following guidelines that govern the cancellation of our Portfolio Management services:

1. Cancellation Policy Variance:

The cancellation policy for VOA Portfolio Management services varies and is specific to each resort, program, and membership tier. This customized approach ensures that the policy aligns with the distinct terms and benefits applicable to your agreement.

2. Referencing Your Agreement:

Members are advised to refer to the terms and conditions specified in their VOA registration form. This document contains explicit policies and stipulations regarding the cancellation of services, which have been agreed upon during the registration process.

3. Cancellation Process:

To initiate a cancellation request, members must provide written notice in accordance with the terms outlined in their individual agreement.

All cancellation requests will be processed based on the provisions and timeframes specified in the member’s registration form.

4. Exceptions and Terms:

Any exceptions to the standard cancellation procedures, including but not limited to grace periods, refunds, or penalties, will be explicitly outlined in the member’s registration form.

5. Assistance and Questions:

Members seeking to understand or navigate the cancellation process are encouraged to contact VOA customer service for assistance. Our team is available to provide clarity and support throughout the process.

6. Confirmation of Cancellation:

Upon receipt of a cancellation request, VOA will provide a written acknowledgment to the member confirming the initiation of the cancellation process, subject to the terms of their agreement.

7. Effective Date:

The effective date of cancellation will be determined as per the agreement’s conditions and will be communicated to the member upon the confirmation of their request.

8. Record Keeping:

VOA will maintain accurate records of the cancellation request and all corresponding communications for internal tracking and member reference.

9. Feedback and Improvement:

We welcome feedback on the reason for cancellation to improve our services and address any areas of concern that may be beneficial to our members.

10. Updates to Policy:

VOA reserves the right to update the cancellation policy as needed. Any changes will be communicated to existing members in a timely manner.

We at VOA are committed to serving our members with the highest level of customer satisfaction and will endeavor to assist you with any changes in your membership status in a transparent and efficient manner.

Membership Benefits

VOA Member Benefits Terms and Conditions

Welcome to Vacation Ownership Advisor (VOA). By enrolling in our services, you agree to the following terms and conditions related to the member benefits you will receive:

1. Portfolio Management Services:

Members will have access to a dedicated team of portfolio managers to assist throughout the year with their vacation ownership and travel rewards programs.

2. Understanding Ownership Value:

VOA will provide guidance to help members understand the full value of their ownership and maximize their benefits.

3. Understanding of Ownership Benefit Levels:

Members will be informed of their specific benefit levels upon enrollment and any subsequent changes to their benefits during their membership tenure.

4. Communication with Team Members:

Members are entitled to schedule Zoom calls with team members for personalized service and direct text for immediate assistance within business hours.

5. Personalized Concierge and Portfolio Management:

VOA offers a personalized concierge and portfolio management service tailored to each member’s travel needs.

6. Exclusive Services:

The vacation ownership portfolio management service by VOA is an exclusive offering to our members and includes analyzing travel value by comparing public prices with membership pricing.

7. Concierge Planning Services:

Members will receive concierge planning services for airfare, car rentals, and hotel planning. Additional services such as sending flowers to loved ones or securing gold tee times are included as part of the exclusive services offered.

8. Use of Services:

All services provided by VOA are intended for the personal use of the member and are non-transferable without the express consent of VOA.

9. Fees and Charges:

Members agree to pay any applicable fees for services rendered that go beyond the scope of standard membership benefits as outlined at the time of service request.

10. Liability:

VOA is not responsible for any losses incurred due to factors beyond our control, including but not limited to provider cancellations, natural disasters, or personal circumstances.

11. Cancellation Policy:

The cancellation of any planned or booked service must adhere to the specific terms and conditions of the service provider. VOA will assist in the cancellation process but is not liable for any non-refundable charges imposed by the provider.

12. Changes to Terms and Conditions:

VOA reserves the right to modify these terms and conditions. Members will be notified of any significant changes to the terms and conditions or member benefits.

13. Acceptance:

Utilization of VOA membership benefits constitutes acceptance of these terms and conditions.

By availing of the VOA membership, you acknowledge that you have read, understood, and agreed to these terms and conditions. We look forward to providing you with exceptional service and a superior travel experience.

Limitation of Liability

Limitation of Liability Clause for VOA Terms and Conditions

Limitation of Liability:

Vacation Ownership Advisor (VOA) shall not be liable for any special, incidental, indirect, punitive, or consequential damages or for loss of profit, revenue, or data as a result of any services provided under these terms and conditions. This limitation applies regardless of the legal theory on which such damages are sought, whether based on breach of contract, negligence, or other torts, and even if VOA has been advised of the possibility of such damages.

VOA’s total liability to any member for any claims arising out of or in connection with the use of services, including, without limitation, any cause of action sounding in contract, tort, or strict liability, shall not exceed the total amount of fees actually paid by the member to VOA for the services within the twelve (12) months preceding the date the claim first arose.

VOA shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, which may include acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Members acknowledge that VOA is not the provider of the vacation ownership weeks, travel rewards programs, or other products or services offered by third parties and, as such, cannot be held responsible for any act or omission on the part of such third parties, including but not limited to any cancellation, overbooking, strike, force majeure, or other disruptions in service.

VOA makes no warranties of any kind, expressed or implied, with respect to any products or services sold on or through VOA.

By agreeing to these terms and conditions, members acknowledge that they are not relying upon any representation or warranty made by VOA or any other person on VOA’s behalf, except as specifically provided herein.

This limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of VOA.

Modification of Terms

Modification of Terms for VOA

Vacation Ownership Advisor (VOA) reserves the right, at our discretion, to change, modify, add, or remove portions of these terms at any time to ensure our services remain up to date with the latest legal requirements and company policies. We are committed to delivering exceptional service to our members and must therefore adapt our terms to reflect the evolving nature of our business and the travel industry.

Notification of Changes:

When we make changes to the terms, we will post the revised document on our website with an updated revision date. We encourage members to review the terms periodically for any updates. The continued use of VOA services by a member after any changes or modifications to these terms constitutes acceptance of such changes.

Effective Date of Changes:

Any changes made to the terms will take effect immediately after they are posted on the VOA website unless a later date is specified in the revised terms.

Member’s Acknowledgment of Changes:

It is the member’s responsibility to be aware of any changes to these terms as they are binding on the use of our services. If a member continues to use VOA’s services after modifications to the terms have been made, this will indicate the member’s acceptance of the updated terms.

Consultation Opportunity:

If significant changes are made, we may also notify members via email or other direct communication methods to ensure they are aware of such modifications. We welcome feedback from our members on any proposed changes and will consider comments to make sure that our terms meet the needs of our members and the business.

Changes in Service:

VOA also reserves the right to change or discontinue any aspect or feature of our service offerings at any time, including, but not limited to, content, functionality, hours of availability, and equipment needed for access or use.

Questions or Concerns:

Should you have any questions or concerns regarding any changes to our terms, please do not hesitate to contact our customer service team for further clarification.

Contact Information:

[email protected]

Revision Date:

This document was last revised on November 11, 2023

By using the services provided by VOA, you are agreeing to be bound by the then-current version of these terms and conditions.

Shopping Boss App

Every member of Vacation Ownership Advisor will receive 12 months of our Shopping Boss App at no additional charge. The annual renewal fee for the Shopping Boss App is $19.95, which will be charged separately after the initial 12-month period. The Shopping Boss App is subject to its terms and conditions, which can be found on its website or app.

Intellectual Property

Intellectual Property Rights for VOA

Welcome to the Intellectual Property (IP) Rights page of Vacation Ownership Advisor (VOA). This section outlines the ownership and use of intellectual property as it relates to the services provided by VOA and your interaction with them.

Ownership of Intellectual Property:

All content present on any VOA platform, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of VOA or its content suppliers and is protected by international copyright and trademark laws. The compilation of all content on VOA platforms is the exclusive property of VOA.

Use of VOA Content:

The VOA name and related logos, product, and service names, designs, and slogans are trademarks of VOA or its affiliates or licensors. You are not permitted to use such marks without the prior written permission of VOA. All other names, logos, product and service names, designs, and slogans on VOA platforms are the trademarks of their respective owners.

License and Site Access:

VOA grants you a limited license to access and make personal use of the VOA platforms and not to download (other than page caching) or modify them, or any portion of them, except with express written consent of VOA. This license does not include any resale or commercial use of VOA platforms or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of VOA platforms or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

Unauthorized Use:

All rights not expressly granted to you in these Terms and Conditions or any written agreement are reserved and retained by VOA or its licensors, suppliers, publishers, rights holders, or other content providers. No VOA platform, nor any part of any VOA platform, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of VOA. You may not misuse the VOA platforms. You may use the VOA platforms only as permitted by law.

Copyright and Trademark Infringements:

VOA respects the intellectual property of others and asks that users of our platforms do the same. If you believe that your work has been copied in a way that constitutes copyright or trademark infringement, please follow our Copyright and Trademark Infringement Policy and provide the necessary information to our designated agent.

Copyright and Trademark Infringement Policy:

– A description of where the material that you claim is infringing is located on the VOA platforms;

– Your address, telephone number, and email address;

– A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or trademark owner, its agent, or the law;

– A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or trademark owner or authorized to act on the copyright or trademark owner’s behalf.

Designated Agent for Copyright Notice:

888-752-0050

Modifications to Intellectual Property Terms:

VOA reserves the right to make changes to our site, policies, service terms, and these IP Terms at any time.

Effective Date:

These terms were last updated on November 11, 2023

Governing Law

These terms and conditions shall be governed by and construed following the laws of the state of Nevada, United States, without regard to its conflicts of laws principles. Any dispute arising out of or regarding these terms and conditions shall be resolved exclusively in the state or federal courts in Clark County, Nevada.

Contact Us – VOA

For any questions regarding your membership, our services, or if you need guidance on any related matter, please feel free to reach out to our dedicated VOA support team. We are committed to providing you with the assistance you require in a timely and efficient manner.

Phone Support:

– Reach us at: 888-752-0050

– Available from Monday to Saturday, 6 AM to 7 PM Pacific Standard Time (PST), and on Sunday from 7 AM to 4 PM PST.

Email Support:

– Send us your inquiries at: [email protected]

– We aim to respond to your emails as quickly as possible within our operating hours.

Mailing Address:

– 8275 South Eastern Ave, Suite 200 Las Vegas, Nevada 89123

Online Contact Form:

– You can also contact us using the online form available on our website. Please provide detailed information so we can assist you effectively.

Emergency After-Hours Support:

– For urgent after-hours issues related to your travels, please refer to the emergency contact details provided in your membership packet or on our website’s emergency support page. [email protected]

Feedback and Suggestions:

– We value your feedback and are always looking for ways to improve our service. Please do not hesitate to share your experiences and suggestions with us.

By providing a range of contact methods, we ensure that you have constant access to the support and information you need, whenever you need it. Our goal is to ensure that your experience with VOA is as enjoyable and hassle-free as possible.

Service Hours Notice:

– Please note that our hours of operation may change during holiday seasons or special events. Any changes to our regular service hours will be updated on our website and communicated to you via email.

We appreciate your choosing VOA for your travel needs and look forward to serving you.

Effective Date:

– The contact information provided here is accurate as of November 11, 2023 and may be subject to change. Please refer to our website for the most current contact details and service hours.