Welcome to Vacation Ownership Advisor (VOA)
At Vacation Ownership Advisor, we’re thrilled to announce the official launch of our website and service platform—a major milestone in our journey to reshape the post-sale experience in the vacation ownership industry.
For far too long, vacation owners have felt lost after the sale—without guidance, overwhelmed by platforms, and unsure how to maximize the value of their ownership. That ends now.
Who We Are
VOA is more than just a service provider—we’re a team of industry veterans, travel experts, and concierge specialists committed to helping travel clubs and resort developers deliver world-class support to their members after the sale.
We’ve created a member-first concierge platform that bridges the gap between purchase and long-term satisfaction, helping members understand, engage with, and fully enjoy the benefits of their ownership.
What We Offer
Our platform is designed to seamlessly integrate with your club or resort, offering white-labeled post-sale support that feels personal, professional, and aligned with your brand.
Our Core Services:
- One-on-One Member Concierge Support
- Onboarding & Education for Platforms and Benefits
- Travel Planning & Quote Requests
- Rental and Usage Management (Points/Weeks)
- Renewal Engagement & Retention Programs
- Custom Reporting & Usage Analytics for Partners
Whether your members need help booking a vacation, understanding their platform, or simply someone they can trust, VOA is the answer.
Why It Matters (Especially for B2B Partners)
Retention starts after the sale. Our research shows that when members receive consistent, valuable support in the first 90 days, renewal rates and satisfaction soar. VOA provides your team with a reliable, professional concierge division—without the staffing, training, or overhead costs.
We’re already supporting thousands of members across multiple countries—and we’re just getting started.
Join Us on This Journey
The launch of our website is just the beginning. We are on a mission to redefine member satisfaction and value delivery in vacation ownership. With every call, every booking, and every saved vacation, we’re proving that the post-sale experience matters.
We invite you—developers, travel clubs, and resorts—to explore how VOA can elevate your member experience, reduce cancellations, and increase engagement.
Let’s reshape the future of vacation ownership—together.
