Vacation Ownership Advisor

The Competitive Advantage of Proactive Follow-Up, Customer Service, and Member Engagement in Travel Membership Businesses

Professional business image showing a travel advisor assisting a client in an office setting, highlighting proactive follow-up, customer service excellence, and member engagement as key strategies for success in travel membership businesses.

In today’s travel and membership economy, the difference between growth and decline is no longer product—in fact, it often comes down to delivering exceptional customer service. It is experience. More specifically, it is how consistently a company delivers proactive follow-up, exceptional customer service, and meaningful member engagement. Businesses that understand this are scaling.Those that do […]

VOA Introduces International Golf Travel Packages Across Asia

Golfer teeing off on a championship golf course overlooking the ocean with Mount Fuji and an Asian pagoda skyline in the background, representing luxury golf travel experiences across Asia with VOA.

Expanding the Member Experience with Championship Golf and Global Travel At VOA, our mission has always been simple: help our members experience the world more intelligently, more comfortably, and with greater value. In fact, enhancing the VOA Member Experience is at the heart of everything we do. As part of our ongoing commitment to enhancing […]

Airline Status Should Work for You: How VOA Is Redefining Travel Membership

Traveler standing in an airport terminal with a suitcase, overlooking a Virgin Atlantic aircraft, alongside loyalty cards showing British Airways Bronze and Silver matching to Virgin Atlantic Silver and Gold, with the headline “Airline status should work for you.”

For years, frequent flyers have chased airline status—earning miles, upgrades, and elite benefits—only to lose value the moment they book through a third party. Missed points.No status credit.Limited control once the ticket is issued. At VOA, we believe airline status shouldn’t be compromised by how you book. It should be protected, enhanced, and fully integrated […]

Experience World-Class Luxury with Anantara Resorts

Composite image showcasing luxury Anantara Resorts destinations including Maldives overwater villas, Dubai skyline beachfront resort, Chiang Mai cultural setting, and Abu Dhabi desert palace pool.

A Global Standard in Five-Star Travel and Vacation Ownership When it comes to luxury resorts, curated travel experiences, and exceptional service, few brands command the same global respect as Anantara Resorts. Known for blending authentic local culture with refined five-star hospitality, Anantara has positioned itself as one of the world’s premier luxury resort brands. At […]

Voices of Vacation Ownership™ at GNEX Nashville 2026

Gaetan Babin, President and CEO of CRTA, featured in a promotional banner for the Voices of Vacation Ownership™ Podcast at GNEX Nashville 2026 at the JW Marriott Nashville.

The vacation ownership industry is entering a new era—one defined by transparency, collaboration, and thought leadership. At the center of that momentum is the Voices of Vacation Ownership™ Podcast, hosted by Gaetan Babin, President & CEO of CRTA. This year, a major focus for the industry is the upcoming GNEX Nashville 2026 event. As the […]

What VOA Members Get This Valentine’s Day

Horizontal Valentine’s Day travel graphic showcasing exclusive VOA member discounts, featuring romantic destinations including New York City, a tropical beach resort, and Paris, highlighting preferred inventory, verifiable savings, and concierge support for holiday travel.

VOA members gain access to member-only and owner-level pricing that isn’t typically available to the general public. During Valentine’s Day week, that means: 💙 Exclusive Valentine’s Discounts Luxury hotels and iconic properties at reduced rates Resort condos with one-, two-, and three-bedroom options Prime dates secured without retail markups 💙 Real, Verifiable Savings VOA regularly […]

Exclusive Owner-Only Travel Access: How VOA Delivers Value the Public Can’t See

Horizontal promotional image featuring an oceanfront view in Zihuatanejo, Mexico, showcasing an exclusive owner-only WorldMark studio stay with limited availability and the message “Live Better” by Vacation Ownership Advisor.

What Makes This WorldMark Zihuatanejo Opportunity Different? Recently, VOA secured owner-only studio inventory at WorldMark Zihuatanejo—a highly desirable beachfront resort in Mexico known for its relaxed atmosphere, authentic culture, and stunning Pacific views. Here’s what makes this opportunity stand out: ✅ Completely sold out to the public ❌ Not available on Expedia or other online […]

The Future of Vacation Ownership: Building a Better Industry, Together

Interracial couple standing together at a luxury oceanfront resort, watching the sunset over an infinity pool and beach, symbolizing the future of vacation ownership and shared travel experiences.

The vacation ownership industry is evolving—and that’s a good thing. As we look ahead, it’s worth considering the Future of Vacation Ownership and how new trends may shape the industry. For decades, vacation ownership has given millions of families access to unforgettable travel experiences, consistent accommodations, and long-term value. At the same time, the industry […]

How VOA Unlocks Global Experiences: A 14-Day China Small-Group Tour at Member Value

Horizontal promotional image for a 14-day small-group China tour featuring the Great Wall, Forbidden City, Zhangjiajie mountains, Guilin river scenery, and the Shanghai skyline, highlighting 50% member savings and VOA’s “Live Better. Travel Smarter.” branding.

In today’s vacation ownership landscape, value is no longer defined by access alone—it’s defined by outcomes. Whether you’re planning a trip from Beijing to Shanghai or anywhere else in the world, members want clarity, savings, seamless execution, and confidence that their travel portfolio is being actively managed, not passively sold. This is exactly where Vacation […]