In the vacation ownership industry, member engagement isn’t seasonal — it must be nurtured year-round to achieve vacation ownership retention. At Vacation Ownership Advisor (VOA), we help our partners strengthen retention and long-term value by delivering unique, high-impact experiences that keep members traveling and emotionally connected to their program.
One of the most powerful examples?
Our Halloween in Transylvania 2025 experience — a fully guided, eight-day tour culminating in a private Halloween event at Dracula’s Castle.
This isn’t just a trip.
It’s engagement with purpose, crucial for vacation ownership retention.
🧭 Year-Round Experiences Drive Retention
Members crave benefits that feel exclusive, authentic, and worth continuing to pay for. VOA delivers curated opportunities like this international Halloween celebration to ensure:
✅ Post-sale excitement remains high
✅ Members stay active in their program
✅ Value is demonstrated beyond booking engines
✅ Emotional attachment to ownership strengthens over time, enhancing vacation ownership retention.
When owners are traveling more, they’re happier.
When they’re happier, they stay.
🕸️ Why Experiences Matter More Than Discounts
Every resort company offers hotel rates and vacation tools — and consumers know they can price-shop online in seconds.
What they cannot find online is:
✔ Guided behind-the-scenes travel access
✔ Themed events like Halloween at Dracula’s Castle
✔ Personalized support and curated itineraries
✔ A concierge team proactively helping them enjoy their membership, thereby supporting vacation ownership retention.
That is the VOA difference — it’s not about the platform.
It’s about the connection.
🏰 The Transylvania Example: Story-Driven Travel
Our Halloween program brings members:
✨ Exclusive admission to a Halloween party at Bran Castle
✨ Cultural immersion through Bucharest, Sibiu & Cluj-Napoca
✨ Guided historical experiences
✨ Unique attractions like the Turda Salt Mine
The result?
Members share stories, pictures, excitement, and gratitude — which reinforces why their membership matters long after the sales presentation ends. This sharing enhances vacation ownership retention.
These returns are invisible on a spreadsheet…
but invaluable in retention.
🤝 VOA: Your Post-Sale Performance Partner
When developers and travel clubs partner with VOA, they gain a team dedicated to:
✔ Proactive engagement
✔ Travel consultations with real specialists
✔ Experience-driven loyalty
✔ Measurable reductions in post-sale cancellations, contributing to vacation ownership retention.
It ensures that what was sold will actually be used — and enjoyed.
✨ Let’s Create the Next Extraordinary Member Moment
Whether it’s Halloween in Transylvania, an all-inclusive escape to the Caribbean, a group wine tour in Italy, or an Alaskan cruise… VOA empowers members to live better through travel.
If you’d like to learn how VOA can elevate your owners’ journey and protect your revenue after the sale:
