In today’s marketplace, delivering post-sale value isn’t optional — it’s the differentiator that protects revenue, reduces rescission, increases retention, and elevates member satisfaction. Travel Portfolio Management Services can play a crucial role in achieving these goals.

Vacation Ownership Advisor (VOA) serves as a strategic post-sale portfolio management partner for travel clubs, developers, and resort brands who want to strengthen the lifetime value of every member after the contract is signed.

Where most programs stop at hotel discounts, VOA expands the experience with:

✅ Full travel portfolio management
✅ Airline mileage & upgrade strategy
✅ Hotel loyalty optimization
✅ Credit-card reward consulting
✅ World tours, cruises, river cruises, expeditions
✅ Net-rate hotel access in 110+ countries
✅ Concierge-style lifestyle services

We proactively teach members:
• When to use points vs. cash
• How to leverage transfer bonuses
• How to maximize Amex, Capital One, Chase, and Citi rewards
• How to book $5K–$10K lay-flat business-class seats for a fraction of the cost
• How to extract measurable value from their existing ownership

This is real post-sale support — not reactive customer service.

The Result for Our Partners

• Reduced cancellations
• Higher engagement
• Improved brand reputation
• Stronger utilization
• Increased referrals
• Better long-term satisfaction

VOA becomes an extension of your brand — ensuring members feel supported, educated, and valued.

Service Beyond Bookings

We assist with:
• Dining reservations
• Spa appointments
• Special occasion arrangements
• Flowers delivered to a room
• Local recommendations
• Trip-readiness follow-ups

Because elevated service is what your members remember.

This Is Not a Travel Club

It’s purposeful membership that continues to work for the consumer — and for the brand that sold them the dream.

Why the Industry Is Shifting Toward Portfolio Management

Travel is evolving. Rewards are complex. Member expectations are higher than ever.

Developers who don’t innovate, lose.

Those who enhance post-sale value, win.

Partner With VOA

Give your members a support system that enhances their ownership — not just a login.

Give your brand a partner who protects the relationship you worked so hard to create.

Vacation Ownership Advisor
Membership with Purpose.