What is more valuable than providing quality vacation ownership to families? Providing unparalleled customer experience for your owners throughout the year.
Most resorts are extremely sales-focused and offer a form of customer service after the sale. These resorts rely on these owners to return the following year and possibility upgrade creating more revenue and happier owners.
The difference between an owner at Hilton Grand Vacations, Marriott Vacations Worldwide, Wyndham Destinations, Bluegreen Vacations, Holiday Inn Club Vacations, Westgate Resorts, El Cid Resorts, Seadust Cancun Family Resort, Vacations4you!, or the many other major brands is a few benefits and different membership levels with owner perks. These perks and benefits can usually be worth thousands of dollars. The problem is that only a small percentage know how to use their membership correctly, and they have nowhere to turn but social media, and that’s a train wreck of positive and negative information
The owner with the best customer experience throughout the year will be the happiest, not the owner with the most expensive program with every benefit. Developers offering Vacation Ownership Portfolio Management by VOA, such as Vacations4you!, are seeing enormous benefits of enhancing their overall customer experience.
It’s never been easier to start offering your valuable members the service they not only expect but deserve.
For more information partnering with VOA, please reach out team at;